The mystery of non-access to DevOps

This history began with a new dev project, we needed to be included in a DevOps Project inside the customer organization.

We were first invited to the Teams group to collaborate, upload the documentation and so on, so our users were first created in the AAD of the customer, till here, no problem.

But then, the customer created the DevOps project, and he invited us to collaborate in the project, we received the mail, but when we tried to access, we were receiving the following error message:

We were pretty sure, that we had access to the project, we were checking with the customer the access, and we were having access, we waited some time to replicate the permissions change, but nothing, so where was the problem?

The error page shows that we do not have access, so after digging a while with the problem, I realized that when I tried to navigate to the organization URL, in Edge was showing the error message that could lead us to something:

So, the problem is that guests are not allowed to access to the organization (TF909091), so how we can solve that problem?

Pretty simple, we need to ask the customer, to go to the organization settings and modify the security policies:

Also, to check if in the policies of the project, the check was allowed:

After doing that, we were able to access to the DevOps project, and start working

Problem and mystery solved!

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