Restore SharePoint 2010 Installer Directory Cache Files

Hi again, today suddenly a bunch of users people started getting these errors while opening Excel files in the browser:

at C:WindowsTEMPExcel ServerFileCachefa812204-b6ff-40ec-9209-fe8add3de89eRanges. Excel Services Application is unable to function without a workbook cache.

Thanks to below links, issue could be resolved

http://sensoft2000-sharepoint.blogspot.ae/2010/10/error-unable-to-create-or-access.html

http://technet.microsoft.com/en-us/library/ee513091(v=office.14).aspx

Error:

Unable to create or access workbook cache at C:WINDOWSTEMPExcel ServerFileCacheSharedServices1-1078443246Ranges. Excel Services is unable to function without a workbook cache.

(you can see this error in Event viewer)

clip_image002

 

Solution:

Login inside the SharePoint server and create the “Ranges” folder as per the above mentioned folder structure. If you are not able to see the “Excel Server” folder inside “C:WindowsTemp” folder, just create it manually.

hope it helps!

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