SharePoint 2013 – Distributed Cache stuck on Starting

Today I bring a problema that I faced in one of our customer farms. Central Administration shows that Distributed Cache service was stuck in starting.  If I use the Get-SPServiceInstance cmdlet then I can see that it is still provisioning:

 

Get-SPServiceInstance | ? {($_.service.tostring()) -eq "SPDistributedCacheService Name=AppFabricCachingService"} | select Server, Status

I tried to fix this by removing the service instance and adding it again, but that didn’t work. However, I found that it did work after installing the latest cumulative update for AppFabric 1.1 – here are the steps:

#Gracefully stop the Distributed Cache Service instance:
Stop-SPDistributedCacheServiceInstance – Graceful

#Remove the Distributed Cache Service instance:
Remove-SPDistributedCacheServiceInstance

#Install Cumulative Update 5 for AppFabric 1.1 on all servers in the farm
Create the new instance:

Add-SPDistributedCacheServiceInstance

#Start the new service in Central Administration

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